Portfolio

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NIVA recently developed this comprehensive report for the Government of Canada’s Department of Fisheries and Oceans (DFO). The Atlantic Ocean is changing, and the important content of this document will help to shed light on what’s happening above and below the surface – clearly informing Canadians about complex issues while helping to guide decision making for related policies and programs.

Our mandate for the project was comprehensive and included plain language writing and editing, design and layout, data visualization, and illustrations. Our team worked collaboratively with DFO’s scientists, science advisors, and communications professionals to ensure a flawless final product that achieved its objective.

Along with the report itself, NIVA also developed a series of 11 shareable infographics, designed especially for use with Fisheries and Oceans Canada’s social media channels. These were created to outline key messages in an illustrated format to help the public quickly understand key information about Canada’s changing Atlantic ecosystems.

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The Environmental Protection Branch of Environment and Climate Change Canada (ECCC) hired NIVA to develop a digital communications strategy and plan for their National Air Quality Program. The main purpose of this exercise was to help them better communicate about the state of air quality in Canada, and about the work that the federal government is doing to improve air quality and protect the health of Canadians. This initiative provided the strategic and tactical direction to enable the Department to implement a new model for digital communications, while building a greater capacity to effectively engage, inform, and motivate their target audiences.

NIVA led a number of activities to provide a foundation for the core strategy document including:

• A communications planning workshop was held to obtain insight from air quality stakeholders representing all relevant federal government departments related to challenges, strengths, weaknesses, opportunities, key messages, lessons learned, etc.
• An internal environmental scan was conducted to assess communication activities underway within the federal government that have a focus on air quality, and the communications environment in which these activities are performed. An full inventory of air quality-related websites housed by the federal government was also completed.
• An external environmental scan was conducted to review best practices in air quality communication carried out by provincial/territorial governments in Canada and selected international jurisdictions.
• A case study on a successful federal government air quality communication and engagement initiative was developed to gain insight on methods that have proven to be successful in the past, and to inform part of the way forward in developing this communication strategy.
• A search term trend analysis was conducted to gain insight into the types of internet searches that Canadians are conducting in relation to air quality, how these searches are influenced by interest in other related topics or during important air quality related events (e.g., wildfires), and how much of this search traffic is getting directed to associated ECCC web pages.
• A perception analysis was carried out using public information requests received by ECCC related to air quality as well as the results of relevant public opinion research (POR).

Genome Canada is a not-for-profit organization, funded by the Government of Canada. They act as a catalyst for developing and applying genomics and genomic-based technologies in several sectors to create economic and social benefits for Canadians. Senior decision makers and the public required information tools that presented this complex information in a clear and understandable manner. NIVA was brought in to apply plain language and high-impact design to achieve these goals. This included fact sheets that showcase how genomics has been applied to each sector, and the potential opportunities for future impact.

Click to download:

• Fact Sheet 1 (Agri-Food)
• Fact Sheet 2 (Energy and Mining)
• Fact Sheet 3 (Fisheries and Aquaculture)
• Fact Sheet 4 (Forestry)

NIVA Inc. is now the exclusive service provider responsible for reviewing, editing, and publishing all scientific publications produced by NATO’s Science and Technology Organization (STO). Our work includes establishing language and stylistic standards, ensuring that the content of documents is expressed in a clear manner and free of grammar and stylistic errors, interacting with document authors to solve content issues, formatting documents according to templates we have established, as well as other key publishing activities.

NAV CANADA produces aeronautical information products used by pilots operating in Canadian airspace. As one of their primary products, they are required to produce an Aeronautical Information Publication (AIP) that is compliant with the standards published by the International Civil Aviation Organization (ICAO). This includes critical navigation warnings and information on potential dangers/hazards that pilots need to be aware of.

For the past 12 years, NIVA has been mandated with maintaining this publication for NAV CANADA on a 56-day refresh cycle. This maintenance consists of a combination of editorial work, formatting, quality assurance, and production of files for publication. We also assist them with content development for other important aviation-related documents.

In response to a requirement from UNESCO, the Government of Canada’s Parks Canada agency commissioned NIVA to assist with developing their Action Plan for the Wood Buffalo National Park World Heritage Site. Our primary goal was to enable them to convey this information to a wide audience in a clear, engaging, and easily understandable form. For this project, our services included:

• technical editing of all scientific content to ensure accuracy and consistency
• shaping the content into plain language to appeal to a broad audience
• producing cover and document layout design concepts
• graphic design

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NIVA was commissioned by the PHAC partnered with the office of Canada’s Chief Public Health Officer’s (CPHO) to develop two  reports on the State of Public Health in Canada which focused on drug and alcohol (Alcohol Consumption in Canada) and family violence (Family Violence in Canada). These reports were developed to engage policy makers, government officials,and general public.  We provided editorial services, design, and developed the key messages and concepts for each report. The result was a uniform voice, clear narrative, and dynamic style.  You can download both reports here:

Alcohol Consumption in Canada: https://niva.com/wp-content/uploads/2019/04/NIVA_PHAC-Alcohol-Consumption-in-Canada.pdf

A Focus on Family Violence in Canada: https://niva.com/wp-content/uploads/2019/04/NIVA_PHAC-Family-Violence-in-Canada.pdf

NIVA worked with Canadian Blood Services to develop a new science communication plan. This project provided them with a strategic approach to engage with external audiences about the research and science that supports and complements the work the organization does, including demonstrating the value of providing support for the organization through donations and volunteering. It gave them to tools to better integrate clear and transparent science and evidence-based information into their day-to-day donor, government, and public communication activities.

Portage Power (previously Energy Ottawa) is a subsidiary of Hydro Ottawa. They are the largest municipally-owned producer of green power in the province of Ontario with a generation capacity of 128 megawatts.  NIVA was responsible for developing Portage Power’s new emergency management plan for their Chaudière Falls hydroelectric facilities which includes the Ottawa River Ring Dam. This project included the provision of primary research, document architecture, interviews with personnel, synthesis of existing material, writing, and graphic design. The plan’s timely completion allowed it to be successfully implemented during 2019’s spring flooding situation along the Ottawa River.